Booking your Vanjoy campervan is easy and exciting!

1. Browse our available vans and pick the one that fits your adventure style.
2. Select your travel dates using our booking calendar and fill in your details.
3. After booking, we’ll send you a payment link for a 25% prepayment to secure your van.
4. Two weeks before your trip, you’ll get another link to pay the remaining 75%.
5. Before your journey begins, we’ll send you a final link to pay the €2,000 deposit.
6. Once everything is set, you’ll receive a confirmation email with all your trip details and tips for the road!

If you need help at any step, our friendly team is ready to assist you via chat or phone. Let the adventure begin!

To rent a campervan from Vanjoy, you must:

• Be at least 25 years old
• Hold a valid Class B driving license
• Agree not to use the vehicle for festivals or outside Norway, Sweden, or North-West Finland
• Not bring animals (pets are not allowed)
• Not drive on unsuitable roads (bumpy, narrow, or steep)
• Not drive under the influence of alcohol
• Ensure the total weight does not exceed 3,500 kg

Our cancellation policy is as follows:

• Any cancellation: €350 fee (deducted from deposit)
• Less than 30 days before departure: 50% of the agreed rental if no replacement tenant is found
• Less than 7 days before departure: Full rental must be paid if no replacement tenant is found

We recommend travel insurance to cover unexpected situations.

The deposit is €2,000 and must be paid in full before the rental period starts, in addition to the rental price.

• After your rental, tolls and ferry costs will be deducted from the deposit (no extra charges).
• The remaining deposit will be refunded within one week after the rental ends.

After you book on our website, we’ll send you a payment link for a 25% prepayment via Revolut card payment. When there are 2 weeks left before your adventure begins, you’ll receive a new payment link to pay the remaining 75%. Before your rental starts, you’ll also receive a link to pay the €2,000 deposit. All payments are handled securely by card—no bank transfers needed!

• 25% prepayment: payment link sent after booking
• 75% balance: payment link sent 2 weeks before your rental
• €2,000 deposit: payment link sent before your rental starts
• Always include your name and rental period in the payment reference if prompted

• One gas tank
• Up to 2,000 km per week (or 250 km per day for shorter rentals)
• Everything listed in your booking confirmation email

Extra kilometers are charged at €0.3/km.

All Vanjoy campervans come equipped with:

• Comfortable sleeping arrangements (varies by model)
• Basic kitchen setup (stove, sink, refrigerator)
• Fresh water tank and grey water tank
• Heating system for cooler nights
• USB charging ports
• Basic cookware, cutlery, and dishes
• Interior lighting
• Storage space for your belongings

Check individual van listings for complete details.

No, animals and pets are not allowed in Vanjoy campervans.

You must return the campervan cleaned inside and outside. This includes:

• Refueling to 100%
• Emptying and cleaning the toilet and grey water tank
• Washing and cleaning all dishes used
• Removing all personal belongings and food
• Turning off gas and all appliances

Failure to comply with these responsibilities will result in a €150 charge per item not adhered to. Additional fees apply for inadequate cleaning or extreme neglect.

A fee of €50 will be charged for each hour of late return not agreed upon before the rental starts.

Norway is a camper’s paradise! Thanks to the "Right to Roam" (Allemannsretten), you can experience wild camping on uncultivated land and wake up to stunning views. Just remember a few golden rules:

• Keep at least 150 meters from inhabited houses or cabins
• Stay a maximum of 2 nights in one spot (unless signs say otherwise)
• Leave no trace—pack out everything you bring in
• Respect private property and nature reserves

For extra comfort, Norway also offers plenty of scenic campgrounds with facilities. We’ll send you a digital guide to our favorite spots—get ready for adventure!

Norway’s roads can take you from dramatic fjords to mountain plateaus, but some routes aren’t suitable for larger vehicles like campervans. For your safety and the van’s, please avoid bumpy, narrow, or steep roads, and stick to Norway, Sweden, or North-West Finland. Always follow local traffic rules and never drive under the influence—adventure is best enjoyed responsibly!

Our campervans are all about summer adventures! We don’t rent out during the winter months, so plan your journey for the warmer seasons when Norway’s landscapes are at their most breathtaking and the roads are open for exploration.

Yes, Norway’s epic road trips sometimes come with tolls. No worries—our vans have an Autopass card, so you can cruise through toll stations without stopping. After your adventure, we’ll simply deduct the total toll amount from your deposit. No paperwork, no hassle—just more time for exploring!

Ferries are part of the Norwegian adventure! They connect fjords and islands, letting you discover hidden gems along the coast. Ferry schedules can change with the seasons, so check ahead if you’re planning a route. Costs aren’t included in your rental, but we’ll deduct them from your deposit after your trip—easy and seamless, so you can focus on the journey.

Pack for adventure and comfort! We recommend:

• Layered clothing for Norway’s ever-changing weather
• Sturdy shoes for spontaneous hikes
• Personal toiletries and towels
• Chargers for your gadgets (USB ports are ready)
• Snacks and food for the road
• Your driver’s license and travel documents
• Any medications you need

We’ve got the basics covered—kitchenware and bedding are included. Just bring your sense of adventure!

If the van breaks down, Vanjoy provides roadside assistance through NAF, Viking, or similar. If repairs take more than 12 hours, you will be refunded for the days the van is being repaired. No compensation is given for delays under 12 hours. If the failure is caused by the renter, no refund is given.

Yes! We provide comprehensive support throughout your journey, including an emergency phone line and digital guidebook with FAQs and troubleshooting for common van questions.

The motorhomes are equipped with an Autopass card. Parking fines, speed violations, illegal toll crossings, or illegal use of tax-free diesel not declared or settled upon delivery will be charged at a starting rate of €500, plus a €150 handling fee per claim. If declared, it will be deducted from your deposit without extra charge.

• Document any pre-existing damage before use
• Report any new damage or issues immediately
• Check and refill oil, radiator water, etc. as needed
• Handle the campervan carefully and follow all rules
• Do not smoke or bring pets in the campervan
• Contact Aspa Norge AS (Vanjoy) immediately if unexpected problems arise

Compensation is not given for defects only reported at the time of return.

The rental price includes limited liability insurance. In case of damage, you are responsible for a deductible of up to €2,300 per incident. We strongly recommend that you secure additional insurance to cover the deposit and deductible—many of our guests use rentalcover.com for this purpose. It’s a great way to travel with extra peace of mind!

Insurance does not cover personal belongings or replacement keys. In case of theft, only equipment belonging to the vehicle is covered.

You are responsible for any damage caused to the campervan during your rental period. Each damage claim incurs a €150 handling fee. Costs for repairs, replacements, or cleaning will be deducted from your deposit. If damage is discovered after your rental, Vanjoy may charge your payment method for necessary repairs or replacements.

Your liability is up to €2,000 (deposit), but may increase to €2,300 for serious damage. We recommend insurance that covers this amount.

Your personal data is collected, processed, and stored in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. Data is used solely for the purpose of renting the campervan and protected from unauthorized access. You have the right to access, rectify, erase, restrict, and object to the processing of your data. Contact Vanjoy to exercise your rights or withdraw consent at any time.